Chinese smartphone company OnePlus has just issued an official statement regarding the recent reports that claim the company’s OxygenOS collects private data of those using OnePlus smartphones.
The most important thing is that OnePlus clearly admitted it collects private data from its users, but the Chinese company explained the reason behind its decision.
First off, OnePlus says its OxygenOS smartphones transmit analytics in two different streams: usage analytics and device information. According to OnePlus, these are necessary to “better understand general phone behavior and optimize OxygenOS for better overall user experience.”
Furthermore, OnePlus owners can opt-out of usage analytics collection by heading to Settings / Advanced / Join user experience program. However, users can’t avoid device information collection, which is supposed to help OnePlus to provide “after-sale support.”
The good news is OnePlus promised that by the end of October, all its smartphones running OxygenOS will be added a prompt in the setup wizard which will ask users if they want to join the company’s user experience program.
In the end the company claims it will no longer collect telephone numbers, MAC addresses and Wi-Fi information going forward.
Finally, OnePlus says that it only did it to “better serve” its users.
It is not a good practice, a company should respect its users privacy and should not use it without the knowledge.